Overview

This Privacy Policy explains how Vino Compliance Logistics Software, LLC, doing business as aalt.solutions ("aalt.solutions," "we," "our," or "us"), handles the Personal Information we come across through our website, including https://www.aalt.solutions, and any other website, app, or online service that links to or references this Privacy Policy (together, the "Site").

We work with wine producers, wholesalers, retailers, carriers, vendors, and other business partners in connection with our compliant distribution programs, and this Privacy Policy walks through how we collect, use, disclose, store, and otherwise process Personal Information along the way. It also covers the choices you have and how to reach us with questions about our privacy practices.

"Personal Information" means information that identifies you, relates to you, describes you, is reasonably capable of being associated with you, or could reasonably be linked to you, directly or indirectly. It does not include information we have de-identified, anonymized, or aggregated so that it can no longer reasonably be used to identify you.

By accessing or using our Site, communicating with us, requesting or receiving our services, submitting information through our Site, or otherwise interacting with aalt.solutions, you acknowledge that you have read and understand this Privacy Policy.

This Privacy Policy addresses privacy obligations under California law. We do business primarily across the United States. To the extent applicable law in other jurisdictions applies to your personal information, you should review the privacy requirements specific to that jurisdiction, as they may differ from California requirements.

This Privacy Policy covers information collected by or on behalf of aalt.solutions. It does not apply to third-party websites, products, applications, or services you might reach through links on our Site, or to the separate privacy practices of Wineshipping.com LLC or any wholesaler, retailer, or carrier we work with.

What Personal Information We Collect

Most of the time, you will know when we are collecting Personal Information, because you are giving it to us directly, or because it is collected automatically through your use of our Site. Depending on your relationship with aalt.solutions, we may collect the following categories of Personal Information.

a. Website Inquiries and Business Communications

When you contact aalt.solutions through our Site, by email, telephone, text message, or another channel, we may collect:

·Name

·Business name

·Job title

·Email address

·Mobile and business telephone numbers

·Mailing and shipping addresses

·The subject of your inquiry

·Company type

·Products or services you are interested in

·Account information

·Your communications and correspondence with us

·Any additional information you choose to share

b. Partner and Commercial Relationship Information

When we are coordinating a distribution program, we may collect information necessary to build and maintain that relationship, including:

·Contact information

·Business affiliations

·Shipping and logistics information

·Brand registration and price-posting information

·Billing and invoicing information

·Transaction history

·Communication preferences

·Mobile messaging preferences and consent records

c. Mobile Messaging Information

If you communicate with aalt.solutions by SMS or other mobile messaging, or give us a mobile telephone number in connection with our services, we may collect:

·Mobile telephone number

·Messaging preferences

·Records of your consent, where required by law

·Message history

·Delivery confirmations

·Opt-in and opt-out records

·Your responses to service messages

We collect and use this information to provide the services requested, respond to inquiries, coordinate shipments and logistics, administer accounts, and otherwise support our business relationships.

d. Information Collected Automatically

When you visit our Site, we may automatically collect certain technical information, including:

·Internet Protocol (IP) address

·Browser type and version

·Operating system

·Device identifiers

·Internet service provider

·Referring and exit pages

·Date and time of access

·Pages viewed

·Session duration

·Approximate geographic location derived from your IP address

e. Cookies and Similar Technologies

We collect information through cookies and similar technologies, as described in the "Use of Web Technologies" section below.

f. Information from Third Parties

We may also receive Personal Information from our affiliates, business partners (including wholesalers, retailers, carriers, and vendors), publicly available sources, and other third parties in connection with our business operations. We expect any third party providing Personal Information to aalt.solutions to have already obtained any permission or authorization the law requires before sharing that information with us.

How We Use Personal Information

aalt.solutions uses Personal Information to operate our business: coordinating distribution programs, fulfilling our contractual obligations, complying with legal requirements, and communicating with the people we work with. Depending on the circumstances, we may use Personal Information to:

·Respond to inquiries and requests

·Coordinate brand registration, price posting, shipping, and carrier pickup

·Process transactions, invoicing, and payment administration

·Establish and manage relationships with producers, wholesalers, retailers, carriers, and vendors

·Verify identities and prevent fraud

·Protect the security and integrity of our systems

·Improve our Site and services

·Comply with legal and regulatory obligations

·Enforce our agreements and protect our legal rights

·Communicate about orders, shipments, documentation, compliance, and billing

·Carry out any other purpose disclosed at the time we collect Personal Information, or otherwise permitted by applicable law

Mobile Messaging

aalt.solutions may use a mobile telephone number to send service-related text messages and other mobile communications about:

·Shipment and truck-load scheduling

·Order status

·Pickup coordination

·Compliance documentation

·Billing and payment administration

·Customer support

·Account administration

·Security alerts

·Operational updates

·Wholesaler, retailer, and carrier coordination

These service-related communications are intended to facilitate the services requested by our business partners, and they are not promotional in nature. aalt.solutions does not currently send marketing or promotional text messages.

You may opt out of receiving text messages at any time by replying STOP, QUIT, END, CANCEL, UNSUBSCRIBE, OPT OUT, or REVOKE to any message. aalt.solutions will process opt-out requests within ten (10) business days. For assistance, you may reply HELP or contact aalt.solutions directly. Message and data rates may apply, depending on your mobile carrier and service plan.

Data Retention

aalt.solutions retains Personal Information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce our agreements, maintain business records, and protect our legitimate business interests. We retain records of mobile messaging consent, opt-in, and opt-out for at least four (4) years following the last message sent to the applicable mobile telephone number.

How We Disclose Personal Information

aalt.solutions does not sell personal information for money and does not use its Site for advertising or cross-context behavioral advertising.

We may disclose Personal Information as follows:

a. Service Providers

We may disclose Personal Information to trusted third-party service providers who perform services on our behalf, including providers of website hosting, cloud computing and data storage, accounting and bookkeeping systems, payment processing, shipping and logistics support, and other business operations. These service providers may use Personal Information only as necessary to perform services on our behalf, or as otherwise permitted by applicable law.

b. Mobile Messaging Providers

To provide text messaging, aalt.solutions may disclose mobile telephone numbers, message content, delivery status, opt-in and opt-out records, and related messaging information to telecommunications carriers, SMS platform providers, and other vendors that help us deliver mobile communications. aalt.solutions does not share, sell, or otherwise provide mobile telephone numbers, SMS consent, or text messaging opt-in information to any third party for marketing or promotional purposes.

c. Distribution Partners

We may disclose Personal Information to the wholesaler, retailer, and carriers participating in a distribution program, as necessary to coordinate brand registration, price posting, shipment, and delivery.

d. Affiliates

We may disclose Personal Information among aalt.solutions and its affiliated companies, including Wineshipping.com LLC, as reasonably necessary to operate our business and coordinate distribution programs.

e. Legal Compliance and Protection

We may disclose Personal Information when we believe it is necessary or appropriate to:

·Comply with applicable law, a regulation, a court order, a subpoena, or other legal process

·Respond to lawful requests from governmental authorities

·Protect the rights, property, or safety of aalt.solutions, our business partners, or the public

·Detect, investigate, or prevent fraud, security incidents, or other unlawful activity

·Enforce our agreements, policies, and legal rights

f. Business Transactions

If aalt.solutions is involved in a merger, acquisition, financing, reorganization, or sale of assets, Personal Information may be disclosed or transferred as part of that transaction, subject to applicable confidentiality obligations and legal requirements.

g. With Your Direction or Consent

We may disclose Personal Information to third parties when you direct us to, request that we disclose it, or otherwise give us your consent.

Use of Web Technologies

Our Site may use cookies and similar technologies to improve functionality, maintain security, and better understand how visitors use our Site. aalt.solutions does not use its Site for advertising, remarketing, or cross-context behavioral advertising.

a. Cookies

Cookies are small text files placed on your device when you visit a website. Most web browsers let you manage cookie preferences through your browser settings. If you disable or reject cookies, some parts of the Site may not function properly.

b. Log Files

Like many websites, our servers automatically create log files that may include IP address, browser type, operating system, referring and exit pages, date and time of access, and other diagnostic information. We use this information to administer the Site, monitor performance, improve security, and troubleshoot issues.

Do Not Track and Global Privacy Control

Some web browsers and devices let you transmit a "Do Not Track" signal or similar privacy preference signal, such as Global Privacy Control (GPC). Because aalt.solutions does not sell or share Personal Information for cross-context behavioral advertising, these signals do not change how we process your information, but you may still contact us with any privacy questions or requests using the information below.

Security

aalt.solutions maintains reasonable administrative, technical, and physical safeguards designed to protect Personal Information from unauthorized access, use, disclosure, alteration, or destruction. No method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure, and you provide information to us at your own risk.

Children

Our Site and services are intended for businesses and individuals who are at least eighteen (18) years of age, and are not directed to children. aalt.solutions does not knowingly collect Personal Information from children under the age of thirteen (13).

Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your Personal Information, including the ability to request access to, correction of, or deletion of your Personal Information, to object to certain processing, and to submit questions or complaints about our privacy practices. To exercise any applicable privacy rights, please contact aalt.solutions using the contact information below. We may request additional information to verify your identity before responding to your request.

California Privacy Rights

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, "CCPA"), gives you rights with respect to your Personal Information, including the right to know, delete, and correct Personal Information we hold about you, to opt out of the sale or sharing of your Personal Information, and to not be discriminated against for exercising these rights. aalt.solutions does not sell or share Personal Information for cross-context behavioral advertising.

How to Submit a Request

You may submit a privacy request by emailing info@aalt.solutions. We will acknowledge your request within ten (10) business days of receipt and will respond within forty-five (45) calendar days, consistent with applicable law.

International Data Transfers

aalt.solutions is headquartered in the United States. Personal Information collected through the Site or otherwise provided to aalt.solutions may be transferred to, stored in, or processed in the United States.

Changes to This Privacy Policy

aalt.solutions may update or modify this Privacy Policy from time to time. When we make a material change, we will revise the Effective Date at the beginning of this document. Your continued use of the Site after we post an updated Privacy Policy constitutes your acceptance of the revised Privacy Policy, to the extent permitted by applicable law.